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AppleCare+ for Apple TV

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AppleCare+ for Apple TV


Service and support from the people who know your Apple TV best.

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Product Information

Enjoy up to 3 years of peace of mind when you buy AppleCare+ for Apple TV.

AppleCare+ is an insurance product that provides up to three years of expert technical support1 and hardware coverage2 for Apple TV, including unlimited incidents of accidental damage protection, each subject to an excess fee of £15. Coverage begins on your AppleCare+ purchase date. Coverage does not include theft or loss of your device.

AppleCare+ benefits are in addition to a consumer’s rights to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For details, click here.

3 years of Apple-certified service and support coverage
24/7 priority access to technical support
Get unlimited incidents of accidental damage protection3

One stop for support

Minimise the amount of time without your Apple TV with Express Replacement Service

Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts so most issues can be resolved in a single call.

  • 24/7 priority access to Apple experts
  • Express Replacement Service
  • Local Apple hardware service when travelling around the world

Additional hardware coverage

Get unlimited incidents of accidental damage protection3

With AppleCare+, you get repair or replacement coverage for your Apple TV, which includes unlimited incidents of accidental damage protection, each subject to an excess fee of £15.

Coverage includes the following:

  • Your Apple TV
  • Included Siri Remote and power lead

Software support

Get direct access to Apple experts for connection support and more

Whether you’re sitting in the comfort of your home or office, or on the go, you can get direct access to Apple experts for questions on a wide range of topics,4 including:

  • Setting up Apple TV and connecting to your Wi‑Fi network and iCloud
  • Streaming original shows and movies from Apple TV+
  • Using AirPlay to play content from iPhone, iPad, iPod touch or Mac on your HDTV

[1] Local telephone charges may apply. Telephone numbers and hours of operation may vary and are subject to change.
[2] Your AppleCare+ Hardware Coverage starts from the date you purchase AppleCare+. This means that if you purchase AppleCare+ up to 60 days after you purchase your Mac, you will only receive AppleCare+ Hardware Coverage from that date. Your Technical Support coverage starts on expiry of your 90 days of complimentary technical support cover provided by Apple, which starts on the date you purchase your Mac. Both types of cover end 36 months from the date you purchased your Mac. Availability of service options depends on the country in which the service is requested and the location of the Apple Authorised Service Provider. Products returned for service may be repaired or replaced with parts equivalent to new in performance and reliability. Apple may also request that the customer replace components with readily installable parts.
[3] Coverage is available only for Mac and its original included accessories for protection against (i) batteries that retain less than 80% of their original capacity and (ii) up to two incidents of accidental damage, each incident being subject to an excess fee. If your Mac has catastrophic damage from an accident or it’s inoperable after unauthorised modifications, you will need to buy a replacement. See terms at for full details.
[4] Technical Support Coverage gives access to technical advice for which a customer would otherwise be charged a fee.

AppleCare+ benefits are separate from rights provided by consumer law. For details, click here. Purchase of AppleCare+ is not required to purchase Mac.

AppleCare+ is offered by Apple Distribution International, whose registered office is at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. Apple Distribution International is authorised and regulated by the Central Bank of Ireland. For further information, please see

This Insurance is underwritten by AIG Europe Limited and is registered in England under number 1486260. Registered office: The AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom. AIG Europe Limited is a member of the Association of British Insurers. AIG Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 202628). This information can be checked by visiting the FS Register at

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